This privacy policy became effective December 26, 2019. Grange Co-op is committed to protect the privacy of our customers. When it comes to our customers’ personal information, we don't sell, rent, or share it with any third party. That just wouldn't be neighborly. Grangecoop.com (this site) is owned, operated and maintained by Grange Cooperative Supply Association, LLC, dba Grange Co-op. To make sure your personal information stays private, information we collect through this site is used only in the way and for the purpose described in this Privacy Policy.
Your Consent to our Privacy Policy
Anyone visiting, browsing, or using our site in any way, consents to the collection, use, and disclosure of personally identifiable information following the terms of this Privacy Policy.
What Information Do We Collect From Customers?
When you visit this site, we automatically collect your Internet Service Provider’s address, the web page from which you came, and a record of what you do while on our Site. For some site activities, like asking a question or signing up for our email alerts, we'll ask you for your email address, and we'll hang on to that so we can be sure to get back to you with what you need. When you make a purchase or register an account on the Site, Grange Co-op collects your billing and shipping address including your name, email address, billing address, shipping address, and phone number and any other information necessary to process your order. Credit card transactions are processed directly by a third-party processor. We never collect or store your credit card data on any of our systems.
Disclosure of Personal Information
Grange Co-op may disclose personal information collected from you: 1. to third parties for use in the support of normal business operations; 2. to fulfill the purpose for which you provided it; 3. for billing and collections; 4. for Grange Co-op specific advertising and special offers that you have opted in to receiving; 5. to comply with any court order, law or legal process; 6. if we believe, in good faith, disclosure is necessary or appropriate to protect the rights, property or safety of us, our customers or others; 7. with your consent. We will never trade or sell personal information, including SMS consent, to third parties under any circumstances.Do Not Sell My Information
SMS Messaging Policy
By explicitly opting in to receive SMS communications from Grange Co-op and providing your phone number, you consent to receive text messages, including promotional, informational, and transactional messages, at the phone number provided. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier’s plan and subscription.
You must opt in to this service to receive SMS messages from Grange Co-op. We strictly adhere to carrier SMS policies and industry standards to ensure compliance and the protection of your privacy. All SMS communications from Grange Co-op will include clear instructions on how to opt out of receiving future messages. You may opt out at any time by following the instructions provided in each message or by contacting our customer service team directly.
Cookies Are For Sharing
A cookie is a very small data file stored in your computer. Cookies save your information when you’re at a web site, which makes web surfing easier and faster. Grange Co-op uses cookies to connect your computer with the information we store for you in our database. We store things like your account preferences, the items you add to your shopping cart, user-specific information on the pages you visit, and previous visits to our Site. Grange Co-op cookies do not collect any credit card information. Most web browsers can be set to notify you when you receive a cookie or even disable cookies. However, disabling cookies may limit the functionality Grange Co-op can provide you when you visit our site, so we recommend leaving them turned on. We automatically collect data about your system’s Internet address when you visit our site. Internet Protocol Address, or “IP Address”, is a number automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our site, we may record your IP Address and sometimes your domain name. We may also record the page that linked you to us and related information including any ads you may have clicked. Information we gather from you is used to give you the best possible experience on Grangecoop.com and is never sold to a third party. We want you to find what you’re looking for and be able to check out quickly and easily. To view more cookie information and manage your privacy settings, Click Here.
Communications & Opting Out
If you sign up for email alerts, we will send you periodic emails about our new products, services, discounts and upcoming events. If you'd rather not receive informational emails, you can opt out by visiting our HELP page at grangecoop.com/help and using the Account form to let us know you'd like to be removed from the list. We’ll still send you a confirmation email when you make a purchase or if we have questions about your purchase. If you need to update any information you have provided us, you may do so by logging into your account at grangecoop.com and choosing Update Account Information. You can also contact us by mail: Grange Cooperative Supply P.O. Box 3637 Central Point, OR 97502
Security
Grange Co-op has security measures in place to protect against the loss, misuse, and the alteration of information that we have collected. We want you to feel secure while shopping. In most Web browsers, when you place an order, you’ll see a solid key icon or a locked padlock icon. This lets you know grangecoop.com is secured through a secure sockets layer, otherwise known as SSL. This encrypts all of your information before it is sent to us when making a purchase, signing in, or editing your account settings. Pages requesting your information should always have one of these icons. If you don’t see it, please call us at 800-888-6317 and ask for the eCommerce Department to finish your transaction over the phone. We don’t save your credit card information on our servers. Our order confirmation includes only the last four digits of your credit card number. Of course, we securely transmit the entire credit card number to the appropriate credit card company during order processing. Unfortunately, the Internet is not completely secure. Although Grange Co-op employs current industry best-practices, we make no warranties or representations in regard to the sufficiency of security measures. Transmission of any personal information is at your own risk. When opening a ticket or sending us an Email, you should never include your credit card number.
Children
Grange Co-op's site is not directed towards children under the age of thirteen (13) and we do not knowingly collect information from children under thirteen. All products available on Grangecoop.com, even children's products, are intended to be purchased by adults. If we discover that information has been collected from a child under the age of thirteen, we will delete that information as soon as possible and will not disclose it to third parties. If you are under 13, you may use Grangecoop.com only with the involvement of a parent or guardian.
Sale or Acquisition
In the event another party acquires Grange Co-op or all or part of its assets, we reserve the right to include the Information defined above among the assets transferred to the acquiring company.
Applicable Law/International Law
Information submitted to this Site will be collected, processed, stored disclosed and disposed of in accordance with U.S. law. If you are a non-U.S. User, you acknowledge and agree that we may collect, use and disclose your Information, as discussed above, outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for Information that is available in other countries. By providing us with your Information, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms and consent to the transfer of such Information outside your resident jurisdiction. If you do not consent to the terms of this Policy, please do not use this Site, but if you have already provided us with Information, please contact us at HELP and let us know how you would like us to handle such information.
Linked Web Sites
Grangecoop.com may provide links, which are words or pictures within a hypertext document that, when clicked may take you to a third party website not controlled by Grange Co-op. These linked third party websites collect and disclose Information in accordance with their own privacy policies and terms of use. Grange Co-op is not responsible for the collection, use, or disclosure of information collected through these websites, and Grange Co-op expressly disclaims any and all liability related to such collection, use, or disclosure.
Non-Personal Information
This privacy statement does not restrict the collection, use or disclosure of any aggregated and/or deidentified information that cannot be reasonably linked to any individual.
Release of Information to Protect Our Site and Others
We may release Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties or safety of Grange Co-op, our users or others, or enforce or apply the terms of any of our user agreements.
Amendments
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding the use of your personal information. Please visit the CCPA Privacy Notice to learn more about your California privacy rights.